FAQ

Where are you based?

We are based in Texas - the Lone Star state of US.

How do I place an order?

After deciding the product(s) and quantity, click the "Buy it now" button that can be found at the bottom of each the product description the proceed to check out. If you are buying multiple products, click the cart icon at the upper right corner of your screen to proceed to check out.

How long do I wait until my order is sent out?

Our handling time takes 2-5 business days.  This means that your order(s) will generally be sent out within this period.

When will I receive my items after I place an order?

The duration depends on the destination country.  Delays may occur due to Holidays and/or any unforeseen events such as flood or typhoon.  Please do note as well that custom inspections can be a factor during shipment.  Our standard shipping typically takes 2-6 weeks and depending on how fast customs in your country processes the package.

How much is shipping?

We offer free shipping on all orders! This is a new policy of ours to keep our customers happy.

Can I change my order?

Yes, we accept any changes to an order.  Please note that if you need to make any changes to your orders, please contact our customer service within 24 hours of placing the order.

What are your payment methods?

We accept credit cards (Visa, Master Card, American Express, Discover), and PayPal.